Below are some common questions you might need the answers to. If you have a question that isn’t answered here, please ask us on Twitter, Facebook or email us firstname.lastname@example.org
When is the festival open?
Our opening times are listed on the website homepage.
Do I need to buy a ticket in advance?
You can pay on the door for all our sessions. We tend to get quite a queue forming though, so it’s advisable to book an advance ticket to both save time and beat the queues. You can book using Eventbrite.
How do I pay at the festival?
We use a token based system on all our bars. You can buy tokens at various points in the festival, using cash or contactless. We do not refund unused tokens but they can be left for charity.
Is smoking allowed?
We operate a NO smoking policy inside. However, there is a smoking area outside.
Are dogs allowed?
Unfortunately, you’ll need to leave your furred friends at home, as the venue don’t allow dogs (except for guide dogs).
Are children allowed?
The atmosphere at the festival is always friendly but unfortunately children under 18 are not allowed. Your safety is paramount, as it can get very crowded at times!
Should I bring my own glass?
There’s no need. We provide our festival glasses when you enter which you can take home as a souvenir.
How can I get there?
There are excellent transport links to the festival. For more details, check out our Find Us page.
Will there be drinks available for ‘Designated Drivers’?
These will be available Free of Charge. A Massive Thank You to Coca-Cola Europacific Partners for donating soft drinks for Our “Drivers Bar”.
Are your drinks ok for people with allergies or intolerances?
We have a wide range of real ales, ciders and perries, lagers. As a natural product they’re made with a range of ingredients. While many will contain allergens, it’s likely you’ll still find something you’re able to drink safely. If you have an allergy or intolerance, please ask before you buy and our bar staff can make sure you choose a drink that’s suitable for you.
Should I be worried about Coronavirus at the festival?
The situation with Coronavirus is changing rapidly but you can be assured that we will be following all government and public health guidelines to make sure we can continue to provide you with a safe and enjoyable festival. As we serve drinks and food we always maintain a high level of hygiene as standard and of course as a matter of policy you will have your own personal glass throughout. With the Festival being held in a marquee and therefore unlike most workplaces, venues and festivals you can maintain your personal space should you so wish.